F.A.Q.

SHIPPING

What is your shipping policy?

We offer fast, FREE USA shipping.

Orders placed before 5pm are packed same day and shipped next day (Monday through Saturday*) with USPS First Class mail. Most orders arrive in 2 - 4 business days, but we are subject to USPS COVID related delays. We also offer free return shipping.

Need your order asap? Leave a note when you place your order, or email us at hello@betterthanbelts.com and we’ll do our best to accommodate you.

*Orders placed on Saturday will be shipped the following Monday.

RETURNS

What is your return policy?

Better Than Belts creates suspenders of the highest quality. We accept unworn suspenders (definitely try them on!) within 30 days of purchase and offer free return shipping. We will always work with you if the product is defective. Email returns@betterthanbelts.com to initiate the process.

FIT & SIZING

How does sizing work?

Extra Long: fits most heights 6'3" and up || 54" elastic

Regular: fits most heights 5'3" - 6'2" || 46" elastic

Short: fits most heights 4'11" - 5'3" || 42" elastic

How to measure your exact size:

1. You will simulate the start and end points of a Y-back suspender.
2. Start on your backside and measure from the center of your pants waistband, diagonally over your right shoulder to the front of your waistband about 4" to the right of your zipper.
3. Order the elastic length that is greater than your measurement.

Your Measurement	Your Suspender Size
46"	Extra Long
44"	Regular
41"	Short

If you measure 54"+ please email us to request we increase our size offerings.Text

ABOUT

What makes these different than other suspenders?

These were designed to be worn everyday. The clips are jumbo and built to last. The elastic is stretchy and comfortable. The designs are unique to us, to be unique for you. Assembled in New York, USA.

Why use clip attachments?

We decided to use jumbo clips (not the norm) as they offer superior strength and are easy to put on any pair of pants. Many customers do not own pants with buttons sewn-in and our clip suspenders are easy to wear every day with any pant.

Do you have button attachments?

We have recently released a limited run of suspenders with button attachments. You can view them here.

We may introduce more buttons in the future, so if you'd like to be first to know you can subscribe to our email list at the bottom of this page.

PAYMENT

How do I apply my discount code?

On your checkout page, you can enter your discount code into the "Discount code" bar and click apply. Your total amount will be updated.

Can I apply a discount code after my order is placed?

If it is within the same day, we can happily accommodate doing so! We can not retroactively apply new discount codes to old orders.

If you purchase an item that is marked down within one week of your purchase, we will match the sale price.

Can I use more than one discount?

We do not allow any discount stacking of any kind. One special promo, discount link, reward offer, or referral code can be applied per order on full priced merchandise. Marked down merchandise is not eligible for further discounts. You do not need a discount code for free shipping.

REWARDS

How do I become a member?

Join by clicking here. If you already have an account you can sign in. If not you can create one quickly!

What are points for?

Earn points for different actions, and turn those points into awesome rewards!

Ways to earn

1. Signup for our rewards program: 200 Points
2. Follow us on Instagram: 50 Points
3. Place an order: 10 Points for every $1 spent
4. Celebrate a birthday: 200 Points

Refer a friend and you'll both get $5!

Ways to redeem

1,000 points = $10 off coupon

How can I check my point or referral coupons?

Tap here and the page will reload and open where you can sign in.

Have another question? Just want to chat? Shoot us a message.

You ask, we answer.